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Last Updated: 2025

This Privacy Policy describes how Balance Medical collects, uses, and protects your information when you visit our website or communicate with us electronically, including via SMS text messages.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Appointment or inquiry details

Information may be collected through website forms, booking tools, or direct communication.

How We Use Your Information

We use the information collected to:

  • Respond to inquiries and requests
  • Schedule and manage appointments
  • Send appointment confirmations, reminders, and service-related updates
  • Share promotional or informational messages if you have provided consent
  • Improve our services and communication

SMS & Electronic Communications

By submitting your contact information and opting in, you consent to receive text messages related to:

  • Appointment confirmations and reminders
  • Service updates
  • Promotional or informational messages

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

Data Sharing

We do not sell or rent your personal information. Your data may be shared only with trusted service providers who assist in operating our business and communications, and only to the extent necessary.

Data Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You may request to:

  • Access, update, or correct your information
  • Opt out of marketing communications
  • Request deletion of your data, subject to legal obligations

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: receptionist@balancend.com
Phone: 701-498-4111

Founder & Medical Director at 

Dr. Rhonda Schafer-McLean is a board-certified OB/GYN with more than 15 years of experience caring for women throughout North Dakota. As the founder of Balance Medical and Bal Med Skin, she combines advanced medical expertise with a genuine, down-to-earth approach. Whether she’s performing surgery or helping someone feel more confident in their skin, Dr. Rhonda believes every woman deserves care that’s personal, approachable, and tailored to her life.